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Reviews about Style Cleaners

• ★ ★ ★ ★ ★

  November 06, 2019, by Til Death Do We Travel
  I am in tears writing this out of both happiness and eternal gratitude. I broke my face (quite literally) during my reception and bled ALL over my wedding gown. Though some friends and bridesmaids were able to get some of the blood out near the belly, I didn't understand the amount of damage until the next morning in daylight. The train was ruined from not being bustled and blood covered literally every surface. This dress is the most precious thing I have ever owned and seeing it ruined was heart-wrenching. I considered this a total loss and began to mourn the day and the dress. With the encouragement of a friend, I called Style Cleaners on Saturday and explained the situation. I was set to leave the country on Wednesday so I knew inquiring about a project like this was step one of being a nightmare customer. The associate on the phone (I'm so bummed I didn't get his name) was so understanding about the situation. He gave me a quote for the expedited service and encouraged me to bring in the dress to be inspected. When we arrived, he was reassuring despite being a little shocked by the actual damage. He made it very clear that there was no guarantee the blood would come out, but they would do their very best. The price of the cleaning (and repair of the strap) was steep, but I knew the undertaking was a significant one. Fast forward to Wednesday morning, I didn't know what to expect. What I definitely did not expect was a brand new spanking dress. I'm not even kidding you, there is not a trace of blood to be found. They also got out some of the stains from it being a sample gown! I hugged this beauty the whole way home (and clearly shed a few tears because of their sorcery). Thank you to the incredible team at Style Cleaners. You've given this dress a second life. I'm so excited to be able to wear it in the future.